Shipping policy
Shipping Policy
All of our products are custom-made to order, and each item is crafted by hand based on your approved design.
Processing & Production Time
Turnaround times are estimated and may vary depending on order volume, design complexity, and production factors. Because each item is made by hand, we cannot guarantee exact production or delivery timelines.
Shipping Time
Shipping times begin after production is complete and will vary based on the selected shipping method and carrier. Once your order has shipped, you will receive tracking information.
Delays
While we do our best to meet estimated timelines, delays may occur. By placing an order, you acknowledge that turnaround times are not guaranteed and may be subject to change.
If you have any questions about timing before placing your order, feel free to contact us—we’re happy to provide the most accurate estimate possible.